Returns & FAQ

Because products are digital, we do not accept general returns. 

Please read below for more details:

Cancellations

Product Orders Cancellation Policy

All of our products are digital products, especially for you. If you wish to cancel or amend your order, please do so before you buy.

Due to the digital nature of our products (such as guides, patterns, eBooks, templates, and courses), all sales are final. Once your order is completed and the digital files have been delivered or made accessible, we are unable to offer refunds, exchanges, or cancellations.

By completing your purchase, you acknowledge and agree that:

  • You are purchasing a non-tangible, irrevocable digital product.

  • Because the product is instantly accessible and downloadable, we cannot accept returns.

  • Unauthorized distribution, sharing, or resale of our digital products is strictly prohibited and may result in legal action.

If you experience any issues with your order—such as download problems, broken links, or file errors—please contact us at info@remisfashion.com, and we will be happy to assist you.

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it. 

Please email us with these details at

Refunds Policies

Product Orders Refund Policy

Due to the digital nature of our products (such as guides, patterns, eBooks, templates, and courses), all sales are final. Once your order is completed and the digital files have been delivered or made accessible, we are unable to offer refunds, exchanges, or cancellations. 

Donations and Tips Refund Policy

Donations and tips are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your donation or tips. 

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at contact@support.remisfashion.store. We’ll be happy to troubleshoot the problem and find a resolution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

International orders may be subject to import taxes, duties, and other customs charges. The charges vary by country, and at this time, we are unable to calculate them in advance. For more information regarding your country’s customs policies, please contact your local customs office. If such a fee indeed gets imposed on your package, you are responsible for its payment.

Merchant of record

Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.